ترجمه مقاله انگلیسی : The relationship between organizational silence and organizational citizenship behavior

عنوان انگلیسی : The relationship between organizational silence and organizational citizenship behavior: a survey study in the province of Erzurum, Turkey تعداد صفحات انگلیسی : 8 صفحه PDF دانلود مقاله انگلیسی محل و سال انتشار : ELSEVIRE - 2013 سایت Abstract Although employees are regarded as sources of change, creativity, learning and innovation which are strategic factors to achieve organizational goals, many of them choose to be silent and not to convey their valuable opinions and concerns about the problems in their organizations. Organizational citizenship behavior (OCB) is determined as a set of discretionary workplace behaviors that aid that organizational silence (OS) and OCB are